Category: Custom software

Custom software comes with no manual on the internet. There’s no forum where another user already asked your question, no supplier with a knowledge base about your system. Everything worth knowing about…

The most important question in a custom software project is rarely asked: what happens if we part ways? Not because you’re planning to leave, but because the answer determines how free you…

An off-the-shelf package updates itself: the vendor releases a new version and every customer gets it automatically. Custom software has no such vendor. A development team built the application for you, and…

Commission custom software and you’re not hiring a product, you’re hiring a team. As a client you can barely judge the code; you can judge the people who write it. Yet conversations…

GDPR has applied since 2018 and touches every organisation that processes personal data. With off-the-shelf software, the supplier has already worked out what that means in practice. Custom software is different: every…

A system that does exactly what the project plan promised, yet three months later staff are working around it: that is how an investment in custom software evaporates. Not because anything is…